McNeel

mcneel.com · Seattle, United States of America

McNeel (Robert McNeel & Associates) is a software company best known for developing Rhinoceros (Rhino), a 3D modeling and computer-aided design application used by architects, industrial designers, engineers, and other design professionals. The company generates revenue through licenses and subscriptions for its software products, as well as related training and support services. Its tools are used globally across industries such as architecture, product design, marine, jewelry, and automotive design.

  • PLM & Engineering Software
Revenue
$25.0M
Employees
150
Founded
1980
Headquarters
Seattle, United States of America

What 6 Arbolus experts think of McNeel

NPS scores are notably high with an average above 8.5, indicating a strong level of promoter sentiment. Renewal intent data from available responses trends positive, with all customers who provided renewal insights indicating an intent to continue. Among implementation stages, over 80% of respondents have used the tool for more than one year, underscoring stickiness and robust adoption. The main theme is high satisfaction driven by long-term customer relationships and strong product reliability.Overall Customer Sentiment: Positive

Who reviewed McNeel

Total customers 6 6 current · 0 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 67% (4)
  • Director 17% (1)
  • Manager 17% (1)
Engineering Leader C-Suite NPS 9
Strategy Analyst C-Suite NPS 9 Will renew
Generalist Leader C-Suite NPS 7 Not renewing

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Sentiment

66 Net Promoter Score, from 6 scored reviews
  • Promoters 4
  • Passives 2
  • Detractors 0

Cumulative NPS by month

+0 over 3 months
  • Mar 9
  • Apr 10
  • Jul 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 66 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 67%
  • Will renew 2
  • Undecided 0
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 67% 3 answers
  • 8.5/10 Average score from customers who will renew
  • 7/10 Average score from customers not renewing

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