microsoft visio
Microsoft Visio is a diagramming and vector graphics application from Microsoft that enables individuals and organizations to create flowcharts, process maps, org charts, network diagrams, and other visual representations of business and technical processes. It is offered as part of the Microsoft 365 ecosystem and sold via subscription and volume licensing to business, government, and education customers.
- Project & Work Management
- Knowledge Management & Collaboration
- Revenue
- $1.2B
- Employees
- 6,000
- Founded
- 1992
- Headquarters
- Redmond, United States of America
What 17 Arbolus experts think of microsoft visio
NPS scores are heavily weighted towards the positive end: 31% report NPS of 10, 19% report 9, 19% report 7-8, and 12% report 6, with only 6% (one expert) reporting an NPS of 4 and 6% as 0. Most experts’ implementation stage is 'More than 1 year', indicating high stickiness and long-standing adoption. Renewal intent is positive where reported, but one high spender has signaled non-renewal. The main positive driver is persistent, multi-year adoption paired with high product satisfaction.Overall Customer Sentiment: Positive
Who reviewed microsoft visio
- C-Suite 50% (9)
- Director 38% (6)
- Manager 12% (2)
Employer names and spend open once the report publishes.
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Sentiment
29 Net Promoter Score, from 17 scored reviews- Promoters 9
- Passives 4
- Detractors 4
Cumulative NPS by month
+4 over 6 months- Mar 4
- Apr 8
- May 7
- Jun 8
- Jul 8
- Aug 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 29 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 0% 1 answer
- 50% 2 answers
- 10/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 4/10 Average score from customers not renewing
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