Logitech
Logitech is a global manufacturer of computer peripherals and accessories, including mice, keyboards, webcams, headsets, speakers, and video collaboration devices for consumers and businesses. The company sells its products through retail channels, e-commerce, and enterprise partners, serving PC users, gamers, creators, and corporate customers worldwide. It generates revenue from hardware sales and related software and services across personal computing, gaming, and video collaboration segments.
- Revenue
- $4.6B
- Employees
- 8,000
- Founded
- 1981
- Headquarters
- Lausanne, Switzerland
What 23 Arbolus experts think of Logitech
NPS scores trend strongly positively, with the majority falling in the 8–10 range and only isolated detractors. Renewal intent is predominantly positive for customers at mature or advanced implementation stages, with most unsure responses from those newly deploying or piloting. Stickiness is high for customers with >1 year of usage. Key feedback themes include standardized user experience, reliability, enterprise manageability, and gradual yet strategic AI feature adoption. Overall Customer Sentiment: Positive
Who reviewed Logitech
- C-Suite 58% (13)
- Director 11% (3)
- Manager 32% (7)
Employer names and spend open in the full report, along with the other 20 customers.
Everything 23 customers told us about Logitech.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
47 Net Promoter Score, from 23 scored reviews- Promoters 15
- Passives 4
- Detractors 4
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 44 across 2 companies.
Praised
- Sustainability Credentials
- Centralized Device Management
- AI as a Hardware Interface Layer
- Enterprise Manageability
Criticised
- Hardware Specification Parity
- Bundling by PC OEMs
- Focused Conferencing Vendors
- Premium Pricing
What customers say
Renewal intent
Plan to renew 58%Plan to renew, by seniority
- 67% 6 answers
- 50% 2 answers
- 67% 3 answers
- 0% 1 answer
- 9.3/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
Top alternatives
Most weighed by Logitech customers
Report
More in Workplace & Productivity and Design & Engineering
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For people who use Logitech
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