Lexus

lexus.com · Toyota, Japan

Lexus is the luxury vehicle division of Toyota Motor Corporation, designing, manufacturing, and selling premium cars and SUVs globally through a network of authorized dealerships. The brand generates revenue primarily from new and certified pre-owned vehicle sales, financing and leasing programs, and after-sales services such as maintenance, parts, and accessories. Lexus serves retail consumers and corporate fleets seeking premium automotive performance, reliability, and comfort.

Revenue
$16.0B
Employees
12,000
Founded
1989
Headquarters
Toyota, Japan

What 5 Arbolus experts think of Lexus

5 customers have reviewed Lexus so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed Lexus

Total customers 5 5 current · 0 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 80% (4)
  • Director 20% (1)
Marketing Leader C-Suite NPS 10 Undecided
Product Partner Director NPS 10
Finance Leader C-Suite NPS 10

Employer names and spend open once the report publishes.

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Sentiment

80 Net Promoter Score, from 5 scored reviews
  • Promoters 4
  • Passives 1
  • Detractors 0

Cumulative NPS by month

+0 over 3 months
  • Jan 10
  • Jun 9
  • Aug 10

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 80 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 0%
  • Will renew 0
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 0% 1 answer
  • 10/10 Average score from undecided customers

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