London Stock Exchange Group (LSEG)
London Stock Exchange Group (LSEG) is a global financial markets infrastructure and data company that operates capital markets, provides market data and analytics, and offers post-trade and risk management services to financial institutions, corporations, and governments. It generates revenue through trading and listing fees, data and analytics subscriptions, and technology and post-trade services. The group includes the London Stock Exchange, LCH, FTSE Russell, and a broad portfolio of data and technology platforms used across the investment lifecycle.
- Revenue
- $9.0B
- Employees
- 25,000
- Founded
- 2007
- Headquarters
- Londonderry County Borough, United Kingdom
What 103 Arbolus experts think of London Stock Exchange Group (LSEG)
NPS scores are mostly promoter (8–10) with occasional passives (6–7) and rare detractors. Renewal intent is strong among high spenders and influencers, with most expressing satisfaction and plans to continue or expand, especially in data-critical functions. Stickiness is reinforced by long-term deployments and integral workflow integration. Key positive themes include broad data coverage, integration, and compliance support; key negatives are cost complexity and slow onboarding. Overall Customer Sentiment: Positive
Who reviewed London Stock Exchange Group (LSEG)
- C-Suite 57% (59)
- Director 28% (29)
- Manager 15% (15)
Employer names and spend open in the full report, along with the other 100 customers.
Everything 103 customers told us about London Stock Exchange Group (LSEG).
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
40 Net Promoter Score, from 103 scored reviews- Promoters 52
- Passives 41
- Detractors 10
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 33 across 3 companies.
Praised
- Comprehensive Data and Workflow Integration
- Regulatory and Compliance Support
- Trusted Market Context and Data Quality
- Workflow Automation and Integration
Criticised
- Integration and Onboarding Effort
- Complex Cost and Entitlements
- Over-concentration and Strategic Risk
- Regulatory Compliance Gaps
What customers say
Renewal intent
Plan to renew 65%Plan to renew, by seniority
- 65% 26 answers
- 45% 11 answers
- 100% 4 answers
- 100% 2 answers
- 8.4/10 Average score from customers who will renew
- 7.4/10 Average score from undecided customers
- 0/10 Average score from customers not renewing
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