M.C. Dean, Inc.

mcdean.com · Dulles Town Center, United States of America

M.C. Dean, Inc. is a systems integration and technology contractor that designs, builds, operates, and maintains complex electrical, electronic, and communications systems for commercial, industrial, government, and defense customers. The company provides services including electrical design-build, power and energy systems, security and life safety, telecommunications, and automation and controls across large facilities and mission-critical infrastructure. It generates revenue through project-based engineering and construction contracts, long-term service agreements, and managed systems support.

  • IT Consulting & Implementation
  • Managed IT & Cloud Services
  • Cybersecurity Services
Revenue
$1.5B
Employees
5,000
Founded
1949
Headquarters
Dulles Town Center, United States of America

What 5 Arbolus experts think of M.C. Dean, Inc.

NPS scores distribute between 7 to 10 indicating overall positive satisfaction. Where Renewal Intent data is available, some uncertainty exists, as a portion of Influencers indicate 'Not Sure', though one reports definite intent to renew. All experts report active implementations, with over 80% citing solution use for more than one year, supporting high stickiness. Thematic review suggests longstanding customer relationships and positive user experiences.Overall Customer Sentiment: Positive

Who reviewed M.C. Dean, Inc.

Total customers 5 4 current · 1 former
Reviews growth +1 in six months
Seniority of respondents
  • C-Suite 60% (3)
  • Director 20% (1)
  • Manager 20% (1)
Design Leader C-Suite NPS 9 Will renew
Operations Leader C-Suite NPS 7 Undecided
Not specified C-Suite NPS 8

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Sentiment

60 Net Promoter Score, from 5 scored reviews
  • Promoters 3
  • Passives 2
  • Detractors 0

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 33%
  • Will renew 1
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 2 answers
  • Director 0% 1 answer
  • 9/10 Average score from customers who will renew
  • 8.5/10 Average score from undecided customers

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