Mazars
Mazars is an international audit, tax, and advisory firm that provides assurance, accounting, consulting, and financial advisory services to mid-sized and large enterprises, financial institutions, and public sector organizations. The firm operates as an integrated partnership across multiple countries, generating revenue through professional services engagements and long-term client relationships. Its offerings span statutory audit, transaction services, risk and compliance, outsourcing, and specialized sector-focused advisory work.
- IT Consulting & Implementation
- Cybersecurity Services
- Revenue
- $2.6B
- Employees
- 50,000
- Founded
- 1945
- Headquarters
- Paris, France
What 14 Arbolus experts think of Mazars
NPS scores range from 4 to 10, with the majority of respondents providing a positive rating (7–10), highlighting Mazars' expertise, breadth, and reliability as strengths. Renewal intent trends positively among high spenders, though Users with lower spend show more uncertain or negative renewal outlooks. Most customers have been with Mazars for over a year, reflecting overall stickiness, but pricing and speed remain the main points of dissatisfaction. Overall Customer Sentiment: Positive
Who reviewed Mazars
- C-Suite 86% (12)
- Director 14% (2)
Employer names and spend open in the full report, along with the other 11 customers.
Everything 14 customers told us about Mazars.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
0 Net Promoter Score, from 14 scored reviews- Promoters 4
- Passives 6
- Detractors 4
Cumulative NPS by month
+0 over 6 months- Dec 7
- Jan 7
- May 7
- Jul 7
- Aug 7
- Sep 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.
Praised
- Outcome-Focused Advisory
- Credibility and Practical Support
- Breadth of Expertise Across Jurisdictions
- Enhanced Senior Team Consistency
Criticised
- Senior Team Involvement
- Cost Sensitivity
- Turnaround Time for Routine Work
- Price-Based Switching
What customers say
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 38% 8 answers
- 0% 1 answer
- 6.7/10 Average score from customers who will renew
- 6.8/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
Report
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