McGladrey
RSM US LLP, formerly known as McGladrey, is a leading U.S. provider of audit, tax, and consulting services focused on middle-market businesses and organizations. The firm serves clients across industries with assurance, tax compliance and planning, transaction advisory, risk, technology, and management consulting services, generating revenue primarily through professional service fees. It operates as the U.S. member firm of the global RSM network.
- IT Consulting & Implementation
- Cybersecurity Services
- Managed IT & Cloud Services
- Revenue
- $3.5B
- Employees
- 17,000
- Founded
- 1926
- Headquarters
- Chicago Loop, United States of America
What 5 Arbolus experts think of McGladrey
NPS scores vary from 3 to 10, with two respondents scoring a perfect 10, two between 7-8, and two below 5. Overall, 33% are Promoters, 17% are Passives, and 33% are Detractors, with one unclassified. Renewal intent is explicitly stated in two cases: one positive, one negative. Stickiness is split evenly between Pilot (50%) and MoreThan1Year (33%), with one instance of OffBoarding (17%). The main themes are mixed engagement, variable satisfaction, and high piloting activity.Overall Customer Sentiment: Neutral
Who reviewed McGladrey
- C-Suite 80% (4)
- Director 20% (1)
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Sentiment
0 Net Promoter Score, from 5 scored reviews- Promoters 2
- Passives 1
- Detractors 2
Cumulative NPS by month
-1 over 3 months- Mar 8
- Apr 7
- May 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 50% 2 answers
- 3/10 Average score from customers who will renew
- 7/10 Average score from customers not renewing
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