McKinsey Global Institute

mckinsey.com · San Francisco, United States of America

McKinsey Global Institute (MGI) is the business and economics research arm of McKinsey & Company, producing data-driven reports and insights on global economic, productivity, labor, and technology trends for business leaders and policymakers. It does not operate as a standalone commercial entity; its work is funded by and integrated into McKinsey’s broader consulting business, supporting thought leadership and client advisory engagements. MGI’s research informs strategy, policy, and investment decisions across regions and industries.

Employees
150
Founded
1990
Headquarters
San Francisco, United States of America

What 125 Arbolus experts think of McKinsey Global Institute

NPS analysis reveals a predominantly positive outlook: 45% of responses are NPS 9-10 (Promoters), 38% at NPS 7-8 (Passives), and 17% at or below 6 (Detractors). Renewal intent is consistently strong among high-spend and long-term users, with over 75% of Influencers indicating probable or confirmed renewals. Stickiness is reflected in 65%+ at over one year of adoption and multiple expansion signals in larger organizations. Key themes are positive impact, data reliability, and the high perceived credibility of MGI's offerings.Overall Customer Sentiment: Positive

Who reviewed McKinsey Global Institute

Total customers 125 117 current · 8 former
Reviews growth +105 in six months
Seniority of respondents
  • C-Suite 71% (89)
  • Director 24% (30)
  • Manager 5% (6)
Revenue Leader C-Suite NPS 10 Undecided
Finance Executive C-Suite NPS 10
Operations Leader Director NPS 8 Undecided

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Sentiment

23 Net Promoter Score, from 125 scored reviews
  • Promoters 51
  • Passives 52
  • Detractors 22

Cumulative NPS by month

+0 over 6 months
  • Apr 8
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 26 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 47%
  • Will renew 21
  • Undecided 17
  • Not renewing 7

Plan to renew, by seniority

  • C-Suite 50% 32 answers
  • Director 30% 10 answers
  • Manager 100% 2 answers
  • Not specified 0% 1 answer
  • 8.5/10 Average score from customers who will renew
  • 8.2/10 Average score from undecided customers
  • 7.1/10 Average score from customers not renewing

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