Mechanical Orchard
Mechanical Orchard is a technology services firm that helps enterprises modernize legacy software systems by rebuilding critical applications on modern cloud-native architectures while preserving existing business logic. The company provides consulting, engineering, and managed services focused on mainframe and legacy workload migration, application refactoring, and ongoing operations. It primarily serves large enterprises in regulated and complex industries that rely on aging core systems.
- IT Consulting & Implementation
- Managed IT & Cloud Services
- Revenue
- $16.0M
- Employees
- 80
- Founded
- 2022
- Headquarters
- Seattle, United States of America
What 10 Arbolus experts think of Mechanical Orchard
The NPS distribution is skewed toward positive, with 66% scoring 9–10 and only one notable detractor (NPS 4). 60% of respondents indicated intent to renew, representing nearly all high spenders, while 40% were unsure, primarily in lower spend brackets. Stickiness is high among established implementations (>1 year), and lower during the pilot stage, consistent with more cautious renewal intent. The key themes from data include high satisfaction tied to high-value accounts, and uncertainty among pilots and lower spenders.Overall Customer Sentiment: Positive
Who reviewed Mechanical Orchard
- C-Suite 50% (5)
- Director 50% (5)
Employer names and spend open once the report publishes.
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Sentiment
40 Net Promoter Score, from 10 scored reviews- Promoters 6
- Passives 2
- Detractors 2
Cumulative NPS by month
-1 over 4 months- Oct 9
- Nov 8
- Nov 8
- May 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 40 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 60% 5 answers
- 60% 5 answers
- 9.2/10 Average score from customers who will renew
- 6.5/10 Average score from undecided customers
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