MAHINDRA
Tech Mahindra is a global IT services and consulting company that provides technology, digital transformation, and business process outsourcing services to enterprises across industries such as telecommunications, manufacturing, banking, healthcare, and retail. It designs, builds, and manages IT systems, applications, networks, and customer experience platforms, generating revenue through long-term service contracts, project-based engagements, and managed services. The company serves clients worldwide with a focus on cloud, data, engineering, and customer experience solutions.
- IT Consulting & Implementation
- Managed IT & Cloud Services
- Cybersecurity Services
- Revenue
- $6.5B
- Employees
- 152,000
- Founded
- 1986
- Headquarters
- Pune, India
What 7 Arbolus experts think of MAHINDRA
The NPS distribution shows a concentration in the 7–8 range, with only one low score (4). Most respondents are in the implementation stage of more than 1 year, showing deeper system engagement, while only one is at the pilot phase. Renewal intent is uncertain among high spenders despite their mid-to-high NPS scores, indicating some hesitancy. Overall, the sentiment leans positive, but notable variation suggests targeted areas for improvement.Overall Customer Sentiment: Neutral
Who reviewed MAHINDRA
- C-Suite 57% (4)
- Director 29% (2)
- Manager 14% (1)
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Sentiment
-14 Net Promoter Score, from 7 scored reviews- Promoters 0
- Passives 6
- Detractors 1
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 1 answer
- 0% 1 answer
- 7/10 Average score from undecided customers
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