Map My Customers
Map My Customers provides a sales mapping and productivity platform that helps field sales teams visualize territories, plan routes, manage customer data, and track activities to improve coverage and efficiency. The software integrates with CRM systems to sync accounts, contacts, and opportunities, and is used by B2B organizations with outside sales reps. Revenue is generated through subscription-based SaaS licenses for teams and enterprises.
- Sales CRM
- Sales Intelligence & Prospecting
- Project & Work Management
- Revenue
- $5.0M
- Employees
- 35
- Founded
- 2015
- Headquarters
- Raleigh, United States of America
What 19 Arbolus experts think of Map My Customers
NPS scores are skewed positive, with most responses falling between 7 and 10. Renewal intent is high among Influencers in mid to high spend brackets. Stickiness is supported by multiple users reporting more than a year of use. Key expert themes highlight strong mapping capabilities and sales visibility, but note areas for improvement in advanced analytics, CRM integration, and UI. Overall Customer Sentiment: Positive
Who reviewed Map My Customers
- C-Suite 56% (11)
- Director 39% (7)
- Manager 6% (1)
Employer names and spend open in the full report, along with the other 16 customers.
Everything 19 customers told us about Map My Customers.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
52 Net Promoter Score, from 19 scored reviews- Promoters 12
- Passives 5
- Detractors 2
Cumulative NPS by month
+1 over 6 months- Jan 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 9
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 30 across 3 companies.
Praised
- Flexibility and Feature Completeness
- Planning and Organization Benefits
- Territory Visualization Drives Productivity
- Advanced Integration Capabilities
Criticised
- Risk from Integrated CRM Solutions
- Competitive Feature Parity
- Pressure from Cost-Sensitive Markets
- Room for UI Improvement
What customers say
Renewal intent
Plan to renew 79%Plan to renew, by seniority
- 63% 8 answers
- 100% 6 answers
- 8.7/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
Top alternatives
Most weighed by Map My Customers customers
Report
More in Data & Analytics and Workplace & Productivity
Other companies in both categories with a customer report.
For people who use Map My Customers
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