MedApp

med.app · Kraków, Poland

MedApp is a digital health technology company that develops mobile and cloud-based solutions to support remote patient monitoring, telemedicine, and clinical data management for healthcare providers. Its platform connects patients with clinicians, enabling tracking of vital signs, treatment adherence, and medical records to improve care coordination and outcomes. The company generates revenue through software licensing and subscription fees from hospitals, clinics, and other healthcare organizations.

  • Patient Engagement & Telehealth
  • Electronic Health Records
Revenue
$6.0M
Employees
70
Founded
2015
Headquarters
Kraków, Poland

What 8 Arbolus experts think of MedApp

NPS distribution for MedApp is predominantly positive, with 71% scoring the platform 7 or above. Renewal intent is split, with 43% indicating intent to renew and 57% unsure. Stickiness is moderate; 43% of responses are from pilots, 43% have less or more than a year of implementation, and 14% over a year. Longer implementation stages show higher NPS and renewal scores. Key themes are strong adoption in pharma and analytics roles, with users in hospitals more likely to be in pilot or unsure renewal stage.Overall Customer Sentiment: Positive

Who reviewed MedApp

Total customers 8 8 current · 0 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 57% (5)
  • Manager 43% (3)
Operations Leader C-Suite NPS 7 Undecided
Operations Leader Not specified NPS 10 Will renew
People Leader C-Suite NPS 7 Undecided

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Sentiment

12 Net Promoter Score, from 8 scored reviews
  • Promoters 2
  • Passives 5
  • Detractors 1

Cumulative NPS by month

+1 over 5 months
  • Oct 7
  • May 7
  • Jun 7
  • Jul 7
  • Sep 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median -10 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 4
  • Undecided 4
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 4 answers
  • Manager 33% 3 answers
  • Not specified 100% 1 answer
  • 8/10 Average score from customers who will renew
  • 7.5/10 Average score from undecided customers

Top alternatives

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