Medidata Rave EDC

mdsol.com · New York City, United States of America

Medidata Rave EDC is an electronic data capture platform used by life sciences organizations to design, collect, and manage clinical trial data. It provides tools for study build, data entry, validation, and reporting to support regulatory-compliant clinical research. The product is part of Medidata Solutions, which licenses the software to pharmaceutical, biotech, medical device companies, and contract research organizations on a subscription and services basis.

  • Clinical Trial & Research Software
  • Electronic Health Records
Revenue
$1.2B
Employees
4,500
Founded
1999
Headquarters
New York City, United States of America

What 10 Arbolus experts think of Medidata Rave EDC

NPS scores are uniformly high, with two-thirds of respondents scoring 9-10. All high-spend customers indicated intent to renew, and nearly all users have been in the 'More Than 1 Year' implementation stage, demonstrating entrenched platform adoption. Thematic patterns emphasize long-term platform use, robust satisfaction in both user and influencer groups, and no evidence of negative sentiment or churn risk.Overall Customer Sentiment: Positive

Who reviewed Medidata Rave EDC

Total customers 10 9 current · 1 former
Reviews growth +10 in six months
Seniority of respondents
  • C-Suite 67% (7)
  • Director 33% (3)
Operations Leader Director NPS 7
Operations Leader C-Suite NPS 10
Data Manager C-Suite NPS 6

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Sentiment

30 Net Promoter Score, from 10 scored reviews
  • Promoters 4
  • Passives 5
  • Detractors 1

Cumulative NPS by month

+0 over 3 months
  • Jul 8
  • Aug 9
  • Sep 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 34 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 2
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 1 answer
  • Director 100% 1 answer
  • 8.5/10 Average score from customers who will renew

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