Milliman
Milliman is a global consulting and actuarial firm that provides risk management, insurance, healthcare, employee benefits, and investment consulting services to insurers, employers, healthcare organizations, and government entities. The company generates revenue through professional consulting engagements, actuarial services, analytics solutions, and related technology products. Its offerings help clients design and price insurance products, manage financial risk, optimize benefits programs, and comply with regulatory requirements.
- IT Consulting & Implementation
- Revenue
- $1.5B
- Employees
- 5,000
- Founded
- 1947
- Headquarters
- Seattle, United States of America
What 12 Arbolus experts think of Milliman
NPS scores cluster in the positive to highly positive range, with 33% rating 9–10 and most others at 7–8. Renewal intent is high among top spenders, moderate for others, and only a small fraction (9%) indicating no renewal. Stickiness is strong, with over 90% of respondents reporting more than one year of implementation. These patterns suggest deep-rooted adoption and high satisfaction, especially among enterprise clients.Overall Customer Sentiment: Positive
Who reviewed Milliman
- C-Suite 50% (6)
- Director 42% (5)
- Manager 8% (1)
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Sentiment
33 Net Promoter Score, from 12 scored reviews- Promoters 5
- Passives 6
- Detractors 1
Cumulative NPS by month
-1 over 6 months- Feb 9
- Mar 8
- May 8
- Jun 8
- Jul 8
- Sep 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 13 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 75% 4 answers
- 0% 1 answer
- 0% 1 answer
- 8/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
Top alternatives
Most weighed by Milliman customers
More in Data & Analytics and Consulting & Professional Services
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