Mindsprint

mindsprint.com · Chennai, India

Mindsprint is a technology and business services company that provides digital transformation, data and analytics, cloud, and managed operations solutions, with a strong focus on the food, agriculture, and consumer sectors. Spun out of Olam Group, it supports enterprises with IT consulting, platform implementation, and technology-enabled shared services to improve operational efficiency and decision-making. The company generates revenue through long-term outsourcing contracts, project-based consulting, and managed services engagements.

  • IT Consulting & Implementation
  • Managed IT & Cloud Services
  • Business Intelligence & Dashboards
Revenue
$350.0M
Employees
4,500
Founded
2023
Headquarters
Chennai, India

What 11 Arbolus experts think of Mindsprint

NPS scores cluster at 7–8 for all but one respondent, with one outlier scoring a 10. Promoters are present but the majority lean Neutral, with only one strong promoter. Approx. 55% of respondents have a 'Yes' renewal intent, while the rest are uncertain. Stickiness is evident, with over 70% in the 'More Than 1 Year' implementation stage; one recent pilot is present. The sentiment theme is steady but not overwhelmingly positive, with room for increased advocacy and clarity in renewal intentions.Overall Customer Sentiment: Neutral

Who reviewed Mindsprint

Total customers 11 10 current · 1 former
Reviews growth +1 in six months
Seniority of respondents
  • C-Suite 100% (11)
Operations Manager C-Suite NPS 10
Not specified C-Suite NPS 8 Will renew
Finance Executive C-Suite NPS 8 Will renew

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Sentiment

18 Net Promoter Score, from 11 scored reviews
  • Promoters 2
  • Passives 9
  • Detractors 0

Cumulative NPS by month

+0 over 5 months
  • Jul 8
  • Dec 8
  • Jan 8
  • Feb 8
  • Aug 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 18 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 56%
  • Will renew 5
  • Undecided 4
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 56% 9 answers
  • 7.6/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers

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