Mortenson
Mortenson is a U.S.-based, family-owned construction and real estate development company that provides design-build, general contracting, engineering, and development services for commercial, institutional, energy, and infrastructure projects. It serves customers across sectors such as healthcare, sports and entertainment, data centers, renewable energy, and manufacturing, generating revenue through construction management fees, development services, and self-performed work. The company also offers related consulting and project planning services to owners and developers across North America.
- Revenue
- $6.0B
- Employees
- 6,000
- Founded
- 1954
- Headquarters
- Minneapolis, United States of America
What 6 Arbolus experts think of Mortenson
NPS scores range from 4 to 9, with most experts (67%) in the 7–9 range, indicating generally positive satisfaction. Renewal intent is mostly positive among high spenders, though 33% express uncertainty about renewal. Stickiness is strong, as 83% are in the “MoreThan1Year” implementation stage, showing long-term platform use. Key themes include a positive correlation between higher spend and renewal intent, and sustained usage duration aligned with moderate-to-high user satisfaction.Overall Customer Sentiment: Positive
Who reviewed Mortenson
- C-Suite 67% (4)
- Director 17% (1)
- Manager 17% (1)
Employer names and spend open once the report publishes.
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Sentiment
0 Net Promoter Score, from 6 scored reviews- Promoters 1
- Passives 4
- Detractors 1
Cumulative NPS by month
-1 over 4 months- Jan 8
- Feb 8
- Apr 8
- May 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 33% 3 answers
- 100% 1 answer
- 6/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
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