MTF Biologics

mtfbiologics.org · Edison, United States of America

MTF Biologics is a nonprofit tissue bank that recovers, processes, and distributes human allograft tissues for orthopedic, spine, sports medicine, wound care, and plastic and reconstructive surgery. It partners with hospitals, surgeons, and donation organizations to provide grafts and biologic solutions used in clinical procedures worldwide. Revenue is generated through fees for processing and supplying tissue-based products and related services to healthcare providers and medical device partners.

  • Electronic Health Records
Revenue
$450.0M
Employees
1,100
Founded
1987
Headquarters
Edison, United States of America

What 7 Arbolus experts think of MTF Biologics

NPS distribution is very strong, with 100% of respondents reporting scores between 7 and 10, indicating high loyalty and satisfaction. Although renewal intent is not directly stated, long-term implementation (more than 1 year for 85% of users) and uniformly high NPS scores point to positive sentiment and likely ongoing commitment. All experts are end-users operating in clinical settings, further supporting the theme of high stickiness and value realized in practice. Overall Customer Sentiment: Positive

Who reviewed MTF Biologics

Total customers 7 7 current · 0 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 71% (5)
  • Director 29% (2)
Other Generalist Director NPS 10 Will renew
Other Generalist C-Suite NPS 7
Executive C-Suite NPS 9

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Sentiment

57 Net Promoter Score, from 7 scored reviews
  • Promoters 4
  • Passives 3
  • Detractors 0

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 1
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • Director 100% 1 answer
  • 10/10 Average score from customers who will renew

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