Namics
Namics was a Swiss-based digital agency and IT services firm that provided consulting, design, and implementation of digital solutions such as websites, e-commerce platforms, and customer experience systems for enterprise clients. It offered strategy, UX/UI, and technology implementation services across platforms like CMS, e-commerce, and marketing automation, generating revenue through project-based and managed services engagements. Namics was acquired by Merkle (a Dentsu company) and now operates under the Merkle brand.
- Digital & Marketing Agency Services
- IT Consulting & Implementation
- Revenue
- $90.0M
- Employees
- 550
- Founded
- 1995
- Headquarters
- Switzerland
What 5 Arbolus experts think of Namics
NPS scores are distributed as follows: 2 respondents score 9 or 10, demonstrating strong promoter sentiment; 2 respondents rate between 6 and 8, indicating passive satisfaction; 1 respondent scores 5, marking slight detractor status. Renewal intent shows 1 definite yes, 2 uncertain, and 2 not disclosed. Implementation stickiness is strong in those with deployments over a year (2 cases); however, the presence of offboarding and pilot stage indicates diverse customer journeys. Overall, sentiment is positively skewed, with key themes of satisfaction highest among established, higher-spending clients.Overall Customer Sentiment: Positive
Who reviewed Namics
- C-Suite 60% (3)
- Director 40% (2)
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Sentiment
0 Net Promoter Score, from 5 scored reviews- Promoters 2
- Passives 1
- Detractors 2
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 0% 2 answers
- 100% 1 answer
- 6/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
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