MINDA
Minda is an Egyptian IT services and digital solutions company that provides software development, systems integration, and technology consulting to enterprises and government clients in the Middle East and North Africa. The company typically delivers custom applications, web and mobile solutions, and related implementation and support services on a project and managed-services basis. Its revenue comes from professional services fees and long-term technology support contracts.
- IT Consulting & Implementation
- Managed IT & Cloud Services
- Revenue
- $3.5M
- Employees
- 80
- Founded
- 2015
- Headquarters
- Cairo, Egypt
What 10 Arbolus experts think of MINDA
NPS scores are consistently high, ranging from 7 to 10, indicating a positive perception of Minda’s quality and innovation. However, renewal intent is mixed, with several high-NPS users expressing uncertainty or intention not to renew, largely driven by cost concerns. Most customers have advanced implementation experience, though some are still piloting or offboarding. Key expert themes include superior quality, reliable deployment, and higher than peer pricing. Cost is repeatedly flagged as a limiting factor for broader recommendation and renewal.Overall Customer Sentiment: Neutral to Positive
Who reviewed MINDA
- C-Suite 44% (4)
- Director 11% (1)
- Manager 44% (4)
Employer names and spend open in the full report, along with the other 7 customers.
Everything 10 customers told us about MINDA.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
50 Net Promoter Score, from 10 scored reviews- Promoters 5
- Passives 5
- Detractors 0
Cumulative NPS by month
+1 over 6 months- Apr 8
- May 9
- Jun 8
- Aug 9
- Sep 8
- Oct 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 50 across 1 companies.
Praised
- Superior Product Quality
- Innovation and Value Engineering
- Timely Deployment and Global Recognition
- Expand through Value Engineering
Criticised
- Financial Optimization May Lead to Switching
- Risk of Displacement on Price
- Ongoing Competitive Evaluation
- Financial Decisions Override Quality
What customers say
Renewal intent
Plan to renew 17%Plan to renew, by seniority
- 50% 2 answers
- 0% 1 answer
- 0% 2 answers
- 0% 1 answer
- 8/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 8.7/10 Average score from customers not renewing
Report
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