Moments Lab (ex Newsbridge)
Moments Lab (formerly Newsbridge) provides an AI-powered media asset management and video search platform that helps broadcasters, sports organizations, and content owners index, search, and monetize large volumes of video and audio content. Its cloud-based software uses multimodal AI to automatically analyze and tag live and archived media, enabling fast content retrieval, clipping, and distribution workflows. The company generates revenue through SaaS subscriptions and related professional services for media and entertainment customers.
- Document & Vision AI
- Asset Performance Management
- Revenue
- $9.0M
- Employees
- 80
- Founded
- 2016
- Headquarters
- Paris, France
What 10 Arbolus experts think of Moments Lab (ex Newsbridge)
NPS scores in the dataset are evenly distributed between 5 and 9, with a notable cluster at 5 and only a minority of promoters (NPS ≥9). 40% of respondents indicate positive renewal intent, 40% are unsure, and 10% indicate non-renewal. Implementation stages range from Pilot (50%) to More Than 1 Year (30%), showing a mix of new and mature deployments. Key themes include moderate satisfaction, mixed renewal certainty especially among higher spenders, and early-stage adoption for a significant portion of user accounts.Overall Customer Sentiment: Neutral
Who reviewed Moments Lab (ex Newsbridge)
- C-Suite 60% (6)
- Director 20% (2)
- Manager 20% (2)
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Sentiment
-20 Net Promoter Score, from 10 scored reviews- Promoters 3
- Passives 2
- Detractors 5
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 30%Plan to renew, by seniority
- 33% 6 answers
- 0% 2 answers
- 50% 2 answers
- 7.7/10 Average score from customers who will renew
- 6.2/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
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