Mondi
Mondi is an international packaging and paper group that manufactures and supplies paper-based and flexible packaging products for consumer and industrial applications. The company serves sectors such as fast-moving consumer goods, e‑commerce, retail, construction, and industrial manufacturing, generating revenue through the sale of packaging materials, converted packaging solutions, and specialty papers. It operates integrated mills, converting plants, and recycling operations across Europe and other regions.
- Revenue
- $9.5B
- Employees
- 22,000
- Founded
- 1967
- Headquarters
- Vienna, Austria
What 9 Arbolus experts think of Mondi
NPS scores cluster in the strong positive range, with six out of eight experts rating Mondi 8 or higher. Long-term customers, especially in retail and FMCG, express continued renewal intent and highlight confidence in Mondi’s reliability and innovation. Those in pilot phases are optimistic but note decision factors remain under evaluation. Positive sentiment is driven by sustainability, product innovation, and supply chain integration, while critiques cite high minimum orders and premium pricing. Overall Customer Sentiment: Positive
Who reviewed Mondi
- C-Suite 67% (6)
- Director 22% (2)
- Manager 11% (1)
Employer names and spend open in the full report, along with the other 6 customers.
Everything 9 customers told us about Mondi.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
55 Net Promoter Score, from 9 scored reviews- Promoters 6
- Passives 2
- Detractors 1
Cumulative NPS by month
+0 over 3 months- Jan 8
- Jun 8
- Jul 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 55 across 1 companies.
Praised
- Innovation in Paper-Based Technology
- Reliable Supply Chain and Quality
- Sustainable Packaging Leadership
- Sustainable Product Line Conversion
Criticised
- Product Quality Issues
- Pricing Volatility
- Supply Chain Risk
- High Minimum Order Quantities
What customers say
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 1 answer
- 7/10 Average score from customers who will renew
Report
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