MOVU
MOVU is a technology company that develops automated systems and software for intralogistics, focusing on robotic and shuttle-based solutions for warehouses and distribution centers. It provides hardware, control software, and integration services that help logistics operators and e-commerce and industrial customers increase storage density and throughput. The company generates revenue by selling its automation systems, associated software, and implementation and support services.
- Manufacturing Execution & Quality
- Asset Performance Management
- IT Consulting & Implementation
- Revenue
- $15.0M
- Employees
- 80
- Founded
- 2019
- Headquarters
- Tokyo, Japan
What 9 Arbolus experts think of MOVU
NPS scores show strong polarization: four Users reported NPS very high (7–10), indicating strong advocacy, while Influencers exhibited much lower NPS (one at 2, one at 5 with not sure renewal). Most high NPS came from pilot or less-than-one-year stages, while negative or neutral sentiment corresponds to engineering/energy and sustainability segments. Renewal intent is largely positive or unreported among Users but negative or uncertain among Influencers. Many are still in early stages of adoption, with stickiness patterns not yet established.Overall Customer Sentiment: Neutral
Who reviewed MOVU
- C-Suite 40% (4)
- Manager 60% (5)
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Sentiment
0 Net Promoter Score, from 9 scored reviews- Promoters 3
- Passives 3
- Detractors 3
Cumulative NPS by month
+1 over 6 months- Mar 6
- Apr 6
- Jun 5
- Jul 6
- Aug 7
- Sep 7
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 30 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 0% 1 answer
- 0% 1 answer
- 100% 1 answer
- 10/10 Average score from customers who will renew
- 5/10 Average score from undecided customers
- 2/10 Average score from customers not renewing
Top alternatives
Most weighed by MOVU customersFor people who use MOVU
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