MRC Global
MRC Global is a global distributor of pipe, valves, fittings and related products and services to the energy, industrial and gas utilities sectors, supplying customers involved in upstream, midstream and downstream operations as well as general industrial markets. The company sources products from a broad supplier base and generates revenue by selling and managing these materials and associated supply-chain services for large enterprise customers.
- Procurement & Sourcing
- IT Consulting & Implementation
- Revenue
- $3.2B
- Employees
- 2,400
- Founded
- 1921
- Headquarters
- Houston, United States of America
What 7 Arbolus experts think of MRC Global
NPS scores are predominantly high, with 57% of respondents scoring 8 or above and no negative NPS reported. All customers noted 'Not Sure' on renewal intent, signaling ambiguity in ongoing engagement strategies. Most implementations are in the more than 1 year stage, with only one recent adopter. Key quantitative patterns suggest sustained satisfaction but uncertainty about contract renewals. Overall Customer Sentiment: Positive
Who reviewed MRC Global
- C-Suite 86% (6)
- Director 14% (1)
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Sentiment
42 Net Promoter Score, from 7 scored reviews- Promoters 4
- Passives 2
- Detractors 1
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 6 answers
- 0% 1 answer
- 8.1/10 Average score from undecided customers
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