Arbolus Intelligence

NAVTOR

navtor.com · Egersund, Norway

NAVTOR is a maritime technology company that provides e-navigation and vessel performance solutions to commercial shipping companies, enabling digital chart delivery, voyage planning, fleet monitoring, and operational optimization. Its cloud-based platform and onboard software integrate navigational data, environmental information, and performance analytics to support safer, more efficient voyages and regulatory compliance. NAVTOR generates revenue through software licensing, subscriptions, and related digital services sold to shipowners, operators, and fleet managers worldwide.

  • IoT & Edge Platforms
  • Asset Performance Management
Listed in
Revenue
$45.0M
Employees
250
Founded
2011
Headquarters
Egersund, Norway

What 23 Arbolus experts think of NAVTOR

NPS is consistently high, with multiple scores of 9–10 indicating strong user advocacy and satisfaction, especially among large fleet operators and senior technical influencers. Renewal intent is robust, with most experts confirming future usage, though a minority remain unsure due to price sensitivity and module gaps. Stickiness is high—nearly all users report implementations longer than a year, many describing NAVTOR as mission-critical. Qualitative themes highlight product reliability, comprehensive regulatory compliance, and ease of fleet-wide standardization, while pricing and module interoperability are ongoing concerns.Overall Customer Sentiment: Positive

Who reviewed NAVTOR

Total customers 23 20 current · 3 former
Reviews growth +14 in six months
Seniority of respondents
  • C-Suite 70% (16)
  • Director 13% (3)
  • Manager 17% (4)
Operations Leader C-Suite NPS 10 Will renew Submitted Dec 2025
Strategy Partner Manager NPS 9 Submitted Jun 2026
Operations Leader Manager NPS 9 Will renew Submitted Jun 2026

Employer names and spend open in the full report, along with the other 20 customers.

Everything 23 customers told us about NAVTOR.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

73 Net Promoter Score, from 23 scored reviews
  • Promoters 17
  • Passives 6
  • Detractors 0

Cumulative NPS by month

+1 over 6 months
  • Dec 8
  • Jan 9
  • Jun 9
  • Jul 9
  • Aug 9
  • Sep 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 73 across 1 companies.

Praised

  • Advanced Compliance Solutions
  • Workflow Expansion
  • Fleet-Wide Standardization
  • Comprehensive Ecosystem

Criticised

  • Pricing Structure
  • Integration Challenges
  • Depth Contour Data Limitation
  • AI and Integration Risk

What customers say

Comprehensive Ecosystem
“Navtor offers a digital ecosystem where we get modules for passage planning, e-navigation, digital logs, and everything we need, all integrated for fleet-wide operations.”
Operational Efficiency Gains
“Tasks that normally take an hour on other systems can be completed in 30 minutes using Navtor, dramatically improving user workload and efficiency.”
Mission-Critical Platform
“Navtor is mission-critical for digital navigation, ensuring certified solutions that allow vessels to operate without paper charts and provide seamless certification.”

Renewal intent

Plan to renew 75%
  • Will renew 12
  • Undecided 3
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 73% 11 answers
  • Director 67% 3 answers
  • Manager 100% 2 answers
  • 9.1/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers
  • 9/10 Average score from customers not renewing

Report

Customer Report - Sep 2026 Sep 2026 23 + 0

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