Nexgen Packaging

nexgenpkg.com · Northbrook, United States of America

Nexgen Packaging provides labels, tags, packaging, and related supply chain solutions for apparel, footwear, and consumer brands, helping them manage branding, compliance, and product identification from design through manufacturing. The company operates a global production network to serve brand owners and their manufacturing partners, generating revenue from the sale of physical packaging products and associated services.

  • IndustrialSupplyChain
Revenue
$220.0M
Employees
900
Founded
2006
Headquarters
Northbrook, United States of America

What 25 Arbolus experts think of Nexgen Packaging

NPS scores skew high, with 65% of responses in the 8–10 promoter range, especially among high spenders and those with over a year of implementation. Renewal intent is positive among high-value clients, but pilot or low-spend users show moderate uncertainty and two negative responses. Most customers are in either pilot or mature usage stages, correlating directly with stronger sentiment as usage deepens. Key themes are efficiency gains, supply chain improvement, and scalable integration.Overall Customer Sentiment: Positive

Who reviewed Nexgen Packaging

Total customers 25 22 current · 3 former
Reviews growth +25 in six months
Seniority of respondents
  • C-Suite 64% (16)
  • Director 20% (5)
  • Manager 16% (4)
Strategy Partner Manager NPS 8 Not renewing
Operations Leader C-Suite NPS 8
Operations Leader Director NPS 8

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Sentiment

20 Net Promoter Score, from 25 scored reviews
  • Promoters 10
  • Passives 10
  • Detractors 5

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 45%
  • Will renew 5
  • Undecided 2
  • Not renewing 4

Plan to renew, by seniority

  • C-Suite 43% 7 answers
  • Director 100% 2 answers
  • Manager 0% 2 answers
  • 8.4/10 Average score from customers who will renew
  • 6/10 Average score from undecided customers
  • 6.5/10 Average score from customers not renewing

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