NQC, Ltd.
NQC Ltd. is a UK-based provider of supplier risk management and due diligence platforms used by governments and large enterprises to assess and monitor supply chain risk, compliance, and performance. Its cloud software aggregates data from suppliers and third-party sources to support procurement, ESG, and regulatory risk assessments. The company generates revenue through subscription and service fees for access to its platforms and related support services.
- Procurement & Sourcing
- Business Intelligence & Dashboards
- Revenue
- $15.0M
- Employees
- 120
- Founded
- 2003
- Headquarters
- Manchester, United Kingdom
What 10 Arbolus experts think of NQC, Ltd.
NPS scores are distributed as follows: 22% Promoters (scores 9–10), 56% Passives (6–8), and 11% Detractors (score 1). Renewal intent is largely split, with three Not Sure among high spenders and three Yes from mixed spend levels, suggesting some uncertainty. Stickiness is strong among established customers, with 56% reporting over one year of usage and others in early implementation or pilot stages. Key themes include steady platform usage and value, but renewal hesitation at the enterprise level.Overall Customer Sentiment: Positive
Who reviewed NQC, Ltd.
- C-Suite 70% (7)
- Manager 30% (3)
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Sentiment
-11 Net Promoter Score, from 9 scored reviews- Promoters 2
- Passives 4
- Detractors 3
Cumulative NPS by month
-1 over 4 months- Jul 8
- Feb 8
- Aug 7
- Sep 7
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 6 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 40% 5 answers
- 67% 3 answers
- 8.3/10 Average score from customers who will renew
- 6.8/10 Average score from undecided customers
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