Nordson Corporation

nordson.com · Westlake, United States of America

Nordson Corporation is a global manufacturer of precision dispensing, coating, curing, and surface preparation equipment used in industrial, electronics, medical, packaging, and consumer goods production. The company sells capital equipment and related consumables, parts, and services to OEMs and manufacturers worldwide through direct sales and distribution channels. Its revenue is generated primarily from equipment sales, aftermarket service, and recurring consumables tied to installed systems.

  • Manufacturing Execution & Quality
  • Asset Performance Management
Revenue
$2.9B
Employees
7,500
Founded
1954
Headquarters
Westlake, United States of America

What 11 Arbolus experts think of Nordson Corporation

NPS distribution is mostly positive: 37.5% of experts rated Nordson 10, and 62.5% gave an NPS of 8-10, reflecting generally high satisfaction. Two experts (25%) reported NPS 5, and one gave NPS 2, indicating isolated pockets of dissatisfaction. Renewal intent is known for one respondent (Yes) in the mid-spend bracket, suggesting at least some renewal momentum. Stickiness/implementation shows a spread between LessThan1Year, MoreThan1Year, Pilot, and OffBoarding, indicating a varied customer lifecycle stage. The dominant theme is strong positive sentiment among core industrial and medtech users.Overall Customer Sentiment: Positive

Who reviewed Nordson Corporation

Total customers 11 11 current · 0 former
Reviews growth +11 in six months
Seniority of respondents
  • C-Suite 64% (7)
  • Director 18% (2)
  • Manager 18% (2)
Engineering Generalist Manager NPS 10
Generalist Manager C-Suite NPS 10
Engineering Manager Manager NPS 9

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Sentiment

0 Net Promoter Score, from 11 scored reviews
  • Promoters 5
  • Passives 1
  • Detractors 5

Cumulative NPS by month

-3 over 5 months
  • Apr 10
  • Jun 7
  • Jul 7
  • Aug 7
  • Sep 7

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 2
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 1 answer
  • Director 100% 1 answer
  • 3/10 Average score from customers who will renew

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