Nexans

nexans.com · Courbevoie, France

Nexans is a global manufacturer and supplier of cables and cabling systems used in power transmission and distribution, renewable energy, data and telecom networks, building infrastructure, and industrial applications. The company serves utilities, infrastructure developers, OEMs, and industrial customers, generating revenue through the sale of cables, connectivity solutions, and related services and turnkey projects. Nexans also provides engineering, installation, and maintenance services for large-scale energy and data infrastructure projects.

Revenue
$7.4B
Employees
28,000
Founded
2000
Headquarters
Courbevoie, France

What 6 Arbolus experts think of Nexans

NPS scores among respondents range from 0 to 9, with an average around 6. Renewal intent is mixed, with 43% indicating Not Sure and 14% indicating Yes. The majority of customers are at the More Than 1 Year implementation stage, yet even among these, sentiment is only moderately positive. Uncertainty is a common theme, especially for those in pilot or offboarding stages. Overall Customer Sentiment: Neutral

Who reviewed Nexans

Total customers 6 5 current · 1 former
Reviews growth +2 in six months
Seniority of respondents
  • C-Suite 33% (2)
  • Director 33% (2)
  • Manager 33% (2)
Product Leader Manager NPS 7 Undecided
Operations Leader C-Suite NPS 8 Will renew
Revenue Partner Manager NPS 9

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Sentiment

-33 Net Promoter Score, from 6 scored reviews
  • Promoters 1
  • Passives 2
  • Detractors 3

Cumulative NPS by month

+2 over 4 months
  • Jul 5
  • Nov 6
  • Mar 7
  • Jun 7

Net Promoter Score across 1 reviews, accumulated up to each month. Category median -33 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 25%
  • Will renew 1
  • Undecided 3
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 2 answers
  • Director 0% 1 answer
  • Manager 0% 1 answer
  • 8/10 Average score from customers who will renew
  • 6/10 Average score from undecided customers

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