Nefab

nefab.com · Täby, Sweden

Nefab is a global provider of sustainable packaging solutions and logistics optimization services for industrial customers, with a focus on reducing total cost and environmental impact in supply chains. The company designs and supplies custom packaging systems in materials such as wood, corrugated, and engineered materials, along with related logistics, assembly, and returnable packaging programs. It serves sectors including telecom, energy, automotive, healthcare, and industrial equipment manufacturers worldwide.

  • IT Consulting & Implementation
  • Business Process Management
Revenue
$1.2B
Employees
4,300
Founded
1949
Headquarters
Täby, Sweden

What 7 Arbolus experts think of Nefab

Most NPS scores are in the high (9–10) range, with two 10s, a 9, an 8, a 7, and a 6, and only one neutral (5). All respondents with disclosed renewal intent plan to renew. The majority are in a fully adopted, long-term usage stage (>1 year), showing high stickiness. Main quantitative themes are enduring customer loyalty, high satisfaction among high-value accounts, and overall positive sentiment.Overall Customer Sentiment: Positive

Who reviewed Nefab

Total customers 7 7 current · 0 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 14% (1)
  • Director 71% (5)
  • Manager 14% (1)
Not specified Director NPS 8 Will renew
Operations Leader Director NPS 10
Marketing Leader Director NPS 6

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Sentiment

14 Net Promoter Score, from 7 scored reviews
  • Promoters 3
  • Passives 2
  • Detractors 2

Cumulative NPS by month

+3 over 3 months
  • Jul 5
  • Jun 8
  • Jul 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 14 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 3
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 1 answer
  • Director 100% 2 answers
  • 7.7/10 Average score from customers who will renew

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