Neptune Software
Neptune Software is an enterprise software company that provides a low-code application development platform designed to help organizations modernize and extend SAP and other backend systems. Its platform enables IT teams and business users to rapidly build, integrate, and manage web and mobile business applications while leveraging existing ERP investments. The company generates revenue through software licensing, subscriptions, and related professional services and support for mid-sized and large enterprises.
- No-Code & Low-Code Platforms
- Business Process Management
- IT Consulting & Implementation
- Revenue
- $18.0M
- Employees
- 120
- Founded
- 2011
- Headquarters
- Oslo, Norway
What 20 Arbolus experts think of Neptune Software
NPS distribution is positively skewed, with 44% of respondents providing NPS scores of 8 or higher and only a single significantly low NPS reported. Renewal intent is high: 87% of those reporting indicate continued use, with only isolated uncertainty or negative signals. Implementation stickiness correlates with adoption stage, with most customers in post-implementation or long-term steady-state phases. Key positive themes are integration strength, robust support, scalability, and feature depth. Negative perceptions are focused on initial onboarding friction, potential future pricing increases, and evolving needs for greater innovation.Overall Customer Sentiment: Positive
Who reviewed Neptune Software
- C-Suite 55% (11)
- Director 35% (7)
- Manager 10% (2)
Employer names and spend open in the full report, along with the other 17 customers.
Everything 20 customers told us about Neptune Software.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
15 Net Promoter Score, from 20 scored reviews- Promoters 4
- Passives 15
- Detractors 1
Cumulative NPS by month
+0 over 6 months- Jun 8
- Oct 7
- Nov 7
- Feb 7
- May 7
- Aug 8
Net Promoter Score across 5 reviews, accumulated up to each month. Category median 16 across 5 companies.
Praised
- Increased AI-Related Spending
- Budget Growth with Strategic Importance
- Growing Use Case Expansion
- Responsive Support and Flexibility
Criticised
- Future Pricing Sensitivity
- Onboarding Challenges
- Missed Innovation Opportunities
- Integration and Scalability Limits
What customers say
Renewal intent
Plan to renew 72%Plan to renew, by seniority
- 67% 9 answers
- 71% 7 answers
- 100% 2 answers
- 7.8/10 Average score from customers who will renew
- 5.5/10 Average score from undecided customers
- 9/10 Average score from customers not renewing
Top alternatives
Most weighed by Neptune Software customers
Report
More in Workplace & Productivity and ERP Software
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