Panaya Ltd.

panaya.com · Herzliya, Israel

Panaya Ltd. provides cloud-based SaaS platforms for ERP and CRM change intelligence, test management, and impact analysis, helping enterprises plan, test, and implement changes to systems like SAP, Oracle, and Salesforce with reduced risk and effort. Its tools analyze application landscapes, automate testing, and prioritize remediation to support upgrades, migrations, and ongoing releases. The company sells primarily to mid-market and large enterprises through subscriptions and related professional services.

  • IT Consulting & Implementation
  • Business Process Management
  • Workflow Automation
Revenue
$35.0M
Employees
220
Founded
2005
Headquarters
Herzliya, Israel

What 16 Arbolus experts think of Panaya Ltd.

NPS scores cluster in the 6–10 range, with a concentration at 7–8. 41% of respondents indicate intent to renew, mostly among high spenders and Influencers. Stickiness is high, with 76% indicating adoption for more than a year. Main themes include positive value delivery, especially among those in consulting and manufacturing, tempered by some uncertainty from Influencers on renewals.Overall Customer Sentiment: Positive

Who reviewed Panaya Ltd.

Total customers 16 16 current · 0 former
Reviews growth +15 in six months
Seniority of respondents
  • C-Suite 69% (11)
  • Director 25% (4)
  • Manager 6% (1)
Executive Director NPS 7 Undecided
Operations Partner C-Suite NPS 10
Revenue Leader C-Suite NPS 6

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Sentiment

0 Net Promoter Score, from 16 scored reviews
  • Promoters 2
  • Passives 12
  • Detractors 2

Cumulative NPS by month

-2 over 3 months
  • Jan 10
  • Mar 8
  • Jul 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 13 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 4
  • Undecided 3
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 57% 7 answers
  • Director 0% 1 answer
  • 8.5/10 Average score from customers who will renew
  • 6.7/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

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