Nike

nike.com · Beaverton, United States of America

Nike is a global designer, marketer, and distributor of athletic footwear, apparel, equipment, and accessories for consumers ranging from professional athletes to everyday users. The company sells its products through its own retail stores and e-commerce channels as well as wholesale partners worldwide. It generates revenue primarily from product sales under the Nike, Jordan, and Converse brands.

Revenue
$51.3B
Employees
83,000
Founded
1964
Headquarters
Beaverton, United States of America

What 28 Arbolus experts think of Nike

Sentiment is positive, with NPS +57 and 82% beyond the first year; known renewals are favorable, while price sensitivity and switching to comparable alternatives are the clearest risks.

Who reviewed Nike

Total customers 28 28 current · 0 former
Reviews growth +19 in six months
Seniority of respondents
  • C-Suite 68% (19)
  • Director 16% (4)
  • Manager 16% (4)
Operations Leader C-Suite NPS 10 Will renew
Generalist Generalist Director NPS 9
Finance Leader C-Suite NPS 5

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Sentiment

57 Net Promoter Score, from 28 scored reviews
  • Promoters 19
  • Passives 6
  • Detractors 3

Cumulative NPS by month

+0 over 6 months
  • Apr 9
  • May 9
  • Jun 9
  • Jul 9
  • Aug 8
  • Sep 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 57 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 67%
  • Will renew 6
  • Undecided 3
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 71% 7 answers
  • Director 0% 1 answer
  • Not specified 100% 1 answer
  • 9.5/10 Average score from customers who will renew
  • 8.3/10 Average score from undecided customers

For people who use Nike

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