Ninjacart
Ninjacart is an agritech supply chain platform that connects farmers directly with retailers, restaurants, and other businesses to enable efficient, tech-enabled fresh produce distribution. It uses data-driven logistics, collection centers, and fulfillment infrastructure to aggregate produce from farmers and deliver it to demand centers, reducing wastage and improving price realization for both sides. The company generates revenue by taking a margin on produce traded and by offering value-added supply chain and distribution services to its B2B customers.
- Procurement & Sourcing
- Supply Chain & Logistics Software
- IT Consulting & Implementation
- Revenue
- $120.0M
- Employees
- 2,000
- Founded
- 2015
- Headquarters
- Bengaluru, India
What 9 Arbolus experts think of Ninjacart
NPS scores show a strong positive skew, with two perfect 10s and the majority of responses at 8 or above, though there are isolated low scores (2 and 3). Renewal intent is highest among high spenders and those implemented for over a year, with lower confidence expressed by new users or those at lower spend levels. Stickiness is generally strong: 63% of responses indicate usage for more than one year, and renewal intent aligns closely with both tenure and NPS. The main themes emerging are satisfaction among embedded, high-spend users, and uncertainty among newer, lower-spend or pilot-stage customers.Overall Customer Sentiment: Positive
Who reviewed Ninjacart
- C-Suite 75% (7)
- Director 12% (1)
- Manager 12% (1)
Employer names and spend open once the report publishes.
Tell us when the Ninjacart report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
11 Net Promoter Score, from 9 scored reviews- Promoters 3
- Passives 4
- Detractors 2
Cumulative NPS by month
+0 over 5 months- Dec 7
- Feb 8
- Apr 7
- Jun 7
- Jul 7
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 42 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 75% 4 answers
- 0% 1 answer
- 100% 1 answer
- 8.8/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 3/10 Average score from customers not renewing
Top alternatives
Most weighed by Ninjacart customers
More in Supply Chain & Logistics and Commerce & Marketplaces
Other companies in both categories with a customer report.
For people who use Ninjacart
Do you use Ninjacart at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 9 customers of Ninjacart have already contributed
Takes a few minutes. Your identity stays anonymous.