DeHaat
DeHaat is an agritech company that provides a full-stack platform for smallholder farmers in India, offering access to quality agri-inputs, agronomy advisory, financial services, and market linkages for selling produce. It operates a network of physical centers and digital tools to aggregate demand and supply across the agricultural value chain. The company generates revenue through the sale of inputs, commissions on produce sales, and value-added services to farmers and agribusinesses.
- Revenue
- $120.0M
- Employees
- 2,500
- Founded
- 2012
- Headquarters
- Patna, India
What 8 Arbolus experts think of DeHaat
NPS scores are predominantly positive, with 88% of responses scoring 8 or above, indicating strong user satisfaction. 67% of survey respondents intend to renew, with remaining customers either undecided or opting not to renew, mostly among high spenders. Implementation stages range from pilot to more than one year, but over 56% have been engaged for at least a year or are currently offboarding. Key themes include high satisfaction with solution delivery, tempered by renewal uncertainty among large customers.Overall Customer Sentiment: Positive
Who reviewed DeHaat
- C-Suite 50% (4)
- Director 50% (4)
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Sentiment
62 Net Promoter Score, from 8 scored reviews- Promoters 5
- Passives 3
- Detractors 0
Cumulative NPS by month
+1 over 3 months- Apr 8
- Jul 8
- Apr 9
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 50 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 57%Plan to renew, by seniority
- 50% 4 answers
- 67% 3 answers
- 8.8/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 8.5/10 Average score from customers not renewing
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