Ninth Wave
Ninth Wave provides a secure data connectivity platform that enables banks, wealth managers, and other financial institutions to share account and transaction data with fintechs and enterprise clients via APIs and data feeds while maintaining security, compliance, and control. Its solutions support use cases such as account aggregation, cash management, and corporate treasury connectivity, and it generates revenue through software licensing and related services to financial institutions and large enterprises.
- API Management & Integration
- Data Integration & ETL
- Cybersecurity Services
- Revenue
- $12.0M
- Employees
- 55
- Founded
- 2018
- Headquarters
- New York City, United States of America
What 11 Arbolus experts think of Ninth Wave
NPS scores are generally positive, with most scores in the 8-9 range and one neutral (7) and one negative (5). Renewal intent is strong among high to mid spenders, but some pilot phase users and those with low spend express uncertainty or negative renewal intent. Stickiness is strongest for customers beyond a year of implementation, and key feedback themes include centralized connectivity, reduced development effort, and concerns around coverage gaps and cost as usage scales.Overall Customer Sentiment: Positive
Who reviewed Ninth Wave
- C-Suite 82% (9)
- Manager 18% (2)
Employer names and spend open in the full report, along with the other 8 customers.
Everything 11 customers told us about Ninth Wave.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
27 Net Promoter Score, from 11 scored reviews- Promoters 4
- Passives 6
- Detractors 1
Praised
- Improved Support and Onboarding
- API Flexibility and Automation
- Broader Coverage Expansion
- Simplified Integration and Reduced Effort
Criticised
- Competitive Data Platforms
- AI-enabled Integration
- Reliability and Cost Risk
- Coverage Limitations
What customers say
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 50% 4 answers
- 8.5/10 Average score from customers who will renew
- 5/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
Report
More in Data & Analytics and Security & Compliance
Other companies in both categories with a customer report.
For people who use Ninth Wave
Do you use Ninth Wave at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 11 customers of Ninth Wave have already contributed
Takes a few minutes. Your identity stays anonymous.