Nufin GmbH dba Moss
Moss (Nufin GmbH) provides a spend management and corporate card platform that helps businesses manage expenses, budgets, invoices, and subscriptions in one system. The company issues physical and virtual cards, automates expense capture and approvals, and integrates with accounting systems to streamline financial workflows for finance teams and employees. Moss generates revenue primarily through interchange on card spend and subscription fees for its software platform.
- Spend Management
- Expense Management
- Accounts Payable Automation
- Revenue
- $35.0M
- Employees
- 350
- Founded
- 2019
- Headquarters
- Berlin Treptow, Germany
What 11 Arbolus experts think of Nufin GmbH dba Moss
NPS scores are polarized: 22% Promoters (NPS 9-10), 33% Passives (NPS 7-8), 44% Detractors (NPS ≤6). Renewal intent is split: 33% No, 22% Not Sure, 11% Yes, with others unreported. Pilot-phase customers report lower NPS and less confidence in renewal, while satisfaction improves notably among customers with over a year of implementation. A core theme is sentiment improvement after initial rollout, but considerable skepticism remains among new adopters.Overall Customer Sentiment: Neutral
Who reviewed Nufin GmbH dba Moss
- C-Suite 100% (11)
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Sentiment
-9 Net Promoter Score, from 11 scored reviews- Promoters 2
- Passives 6
- Detractors 3
Cumulative NPS by month
+1 over 4 months- Feb 6
- Mar 7
- Aug 7
- Oct 7
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 8 across 4 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 29%Plan to renew, by seniority
- 29% 7 answers
- 9/10 Average score from customers who will renew
- 5/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
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