Pleo
Pleo provides a spend management platform and smart company cards that help businesses automate expense reporting, control employee spending, and gain real-time visibility into company expenses. Its software and cards are used by finance teams and employees in small and mid-sized companies across Europe, and it generates revenue through subscription fees and payment interchange. The platform integrates with accounting systems to streamline reconciliation and bookkeeping.
- Spend Management
- Expense Management
- Accounting & Bookkeeping Software
- Revenue
- $120.0M
- Employees
- 1,200
- Founded
- 2015
- Headquarters
- Copenhagen, Denmark
What 69 Arbolus experts think of Pleo
NPS scores for Pleo cluster predominantly in the 7-10 range (majority Promoters and Passives), with positive themes around time savings, ease of use, and integration simplicity. The majority of experts, especially from finance, express positive sentiment, but a minority (with NPS 5-6) mention scale or pricing concerns as their businesses grow. Renewal intent skews positive and strong among high spenders and long-term users, though a segment expresses uncertainty tied to evolving company needs. Stickiness is highest among those implemented for over a year; offboarding or pilot customers report more neutral to negative sentiment. Overall Customer Sentiment: Positive
Who reviewed Pleo
- C-Suite 76% (52)
- Director 21% (14)
- Manager 3% (2)
Employer names and spend open in the full report, along with the other 66 customers.
Everything 69 customers told us about Pleo.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
7 Net Promoter Score, from 67 scored reviews- Promoters 18
- Passives 36
- Detractors 13
Cumulative NPS by month
+1 over 6 months- May 7
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 5 reviews, accumulated up to each month. Category median 35 across 5 companies.
Praised
- Receipts and VAT Efficiency
- User-Friendly and Rapid Adoption
- Spend Control and Limits
- Card Access and Pricing Flexibility
Criticised
- Scaling and Complex Setup Competition
- Enterprise Banking Regulatory Needs
- Alternative Credit Card Providers
- Pricing Model for User Growth
What customers say
Renewal intent
Plan to renew 52%Plan to renew, by seniority
- 51% 39 answers
- 50% 12 answers
- 100% 2 answers
- 33% 3 answers
- 8/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
- 6.3/10 Average score from customers not renewing
Top alternatives
Most weighed by Pleo customers
Report
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