Pluxee

pluxee.com · Boulogne-Billancourt, France

Pluxee is a global employee benefits and engagement provider that offers meal, food, gift, mobility, wellness, and incentive solutions delivered primarily through prepaid cards and digital platforms. It serves employers, employees, and merchants by managing benefit programs and closed-loop payment solutions that drive employee satisfaction and everyday purchasing. The company generates revenue through fees from corporate clients, commissions and interchange on transactions, and related value‑added services.

  • Payment Processing
  • Employee Engagement & Performance
  • Embedded Finance & Banking-as-a-Service
Revenue
$1.2B
Employees
5,000
Founded
2023
Headquarters
Boulogne-Billancourt, France

What 6 Arbolus experts think of Pluxee

NPS distribution indicates a polarization, with user roles reporting lower scores (5-6) and influencer roles consistently high (8-9). Renewal intent is unanimous and strong among influencers, all with confirmed multi-year adoption, while user roles did not disclose renewal intent. Stickiness is high: 100% of experts report usage greater than one year. Sentiment is closely tied to budget responsibility and perception of long-term platform value.Overall Customer Sentiment: Positive

Who reviewed Pluxee

Total customers 6 6 current · 0 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 67% (4)
  • Director 17% (1)
  • Manager 17% (1)
Finance Leader Director NPS 5
People Leader C-Suite NPS 8 Will renew
Revenue Leader C-Suite NPS 5

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Sentiment

16 Net Promoter Score, from 6 scored reviews
  • Promoters 3
  • Passives 1
  • Detractors 2

Cumulative NPS by month

-1 over 5 months
  • Feb 9
  • Mar 9
  • May 7
  • Jun 7
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 16 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 75%
  • Will renew 3
  • Undecided 0
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 100% 3 answers
  • Manager 0% 1 answer
  • 8.7/10 Average score from customers who will renew
  • 9/10 Average score from customers not renewing

For people who use Pluxee

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