Arbolus Intelligence

ONGOING WAREHOUSE

ongoingwarehouse.com · Sweden

Ongoing Warehouse provides a cloud-based warehouse management system (WMS) used by third-party logistics providers, e‑commerce retailers, and wholesalers to manage inventory, orders, and warehouse operations. Its SaaS platform supports inbound and outbound logistics, stock control, scanning, and integrations with e‑commerce, transport, and ERP systems, generating revenue through recurring software subscriptions and related services. The company primarily serves small to mid-sized logistics and fulfillment operations seeking to digitize and optimize their warehouses.

  • Warehouse Management
  • Logistics & Supply Chain Software
  • Project & Work Management
Listed in
Revenue
$8.0M
Employees
70
Founded
2010
Headquarters
Sweden

What 31 Arbolus experts think of ONGOING WAREHOUSE

NPS distribution is strongly weighted to high satisfaction: 40% of respondents gave a 10, 90% rated 7 or higher, and only a minority gave scores below 7. Renewal intent aligns positively with higher spend and advanced implementation, with lower certainty in pilot phases. Most customers report long-term or completed implementation, especially among higher spenders. The main expert feedback themes are comprehensive functionality, high flexibility, strong vendor support, and easy integration, all cited as drivers of positive sentiment. Overall Customer Sentiment: Positive

Who reviewed ONGOING WAREHOUSE

Total customers 31 30 current · 1 former
Reviews growth +17 in six months
Seniority of respondents
  • C-Suite 48% (15)
  • Director 28% (9)
  • Manager 24% (7)
Generalist Manager Director NPS 8 Submitted Sep 2026
Operations Manager C-Suite NPS 8 Will renew Submitted Sep 2026
Operations Manager Manager NPS 10 Will renew Submitted Aug 2025

Employer names and spend open in the full report, along with the other 28 customers.

Everything 31 customers told us about ONGOING WAREHOUSE.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

51 Net Promoter Score, from 31 scored reviews
  • Promoters 18
  • Passives 11
  • Detractors 2

Cumulative NPS by month

+0 over 6 months
  • Apr 9
  • May 9
  • Jun 9
  • Aug 9
  • Sep 9
  • Oct 9

Net Promoter Score across 9 reviews, accumulated up to each month. Category median 26 across 9 companies.

Praised

  • Comprehensive Feature Set
  • Excellent Support
  • Flexible and Adaptable System
  • Upselling Pilot Accounts

Criticised

  • Switching Barriers
  • Potential for Competitor Disruption
  • Pricing Sensitivity
  • Pricing Increases

What customers say

Comprehensive Feature Set
“I believe the system has everything our organization has needed, and more.”
Excellent Support
“I have consistently received excellent support, especially when adapting and integrating the system to meet our needs.”
Flexible and Adaptable System
“I appreciate the highly flexible system, as we've been able to adapt it to our processes successfully.”

Renewal intent

Plan to renew 67%
  • Will renew 14
  • Undecided 7
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 80% 10 answers
  • Director 50% 6 answers
  • Manager 60% 5 answers
  • 9.4/10 Average score from customers who will renew
  • 7.7/10 Average score from undecided customers

Top alternatives

Most weighed by ONGOING WAREHOUSE customers

Report

Customer Report - Oct 2026 Oct 2026 31 + 6

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