openstreetmap
OpenStreetMap is a collaborative project that creates and maintains a free, editable map of the world, built by a global community of volunteers using GPS data, aerial imagery, and local knowledge. The platform provides geospatial data that can be freely used, modified, and shared by individuals, companies, and organizations under an open license. It is operated by the OpenStreetMap Foundation, a non-profit entity that supports the infrastructure and community rather than selling commercial products or services.
- Revenue
- $1.5M
- Employees
- 25
- Founded
- 2004
- Headquarters
- Londonderry County Borough, United Kingdom
What 6 Arbolus experts think of openstreetmap
NPS distribution is heavily skewed toward high scores: 40% Promoters (NPS 10), 20% Passive (NPS 9), 20% Detractor (NPS 4), and 20% lower-positive (NPS 7). Renewal intent is 50% Yes, 40% Not Sure, with long-term users being most committed. Stickiness is strong: 60% are >1 year users. Key themes are high satisfaction among established users and moderate uncertainty in newer or pilot deployments.Overall Customer Sentiment: Positive
Who reviewed openstreetmap
- C-Suite 33% (2)
- Director 33% (2)
- Manager 33% (2)
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Sentiment
50 Net Promoter Score, from 6 scored reviews- Promoters 4
- Passives 1
- Detractors 1
Cumulative NPS by month
+1 over 5 months- Feb 7
- Apr 8
- Jul 9
- Aug 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 50 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 100% 1 answer
- 50% 2 answers
- 50% 2 answers
- 9.3/10 Average score from customers who will renew
- 5.5/10 Average score from undecided customers
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