PatientPoint
PatientPoint is a healthcare technology and content company that provides point-of-care patient engagement and education solutions to physician offices, hospitals, and health systems. It delivers digital screens, interactive platforms, and educational content in waiting rooms and exam rooms to improve patient understanding, adherence, and satisfaction, funded primarily through partnerships with healthcare providers, life sciences companies, and health brands. The company also offers analytics and program management services to optimize engagement and outcomes across its network of medical practices and facilities.
- Patient Engagement & Telehealth
- Digital & Marketing Agency Services
- Business Intelligence & Dashboards
- Revenue
- $350.0M
- Employees
- 900
- Founded
- 1987
- Headquarters
- Cincinnati, United States of America
What 7 Arbolus experts think of PatientPoint
The NPS distribution is highly favorable, with 100% of respondents scoring 8 or 9. All reported renewal intent is affirmative among customers providing this data. Stickiness is strong, with 100% of respondents at more than one year of implementation. Key quantitative themes are long-term satisfaction, sustained value, and strong intent to renew, especially among high-value customers.Overall Customer Sentiment: Positive
Who reviewed PatientPoint
- C-Suite 50% (4)
- Director 50% (4)
Employer names and spend open once the report publishes.
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Sentiment
71 Net Promoter Score, from 7 scored reviews- Promoters 5
- Passives 2
- Detractors 0
Cumulative NPS by month
+0 over 4 months- Jul 9
- Jun 9
- Jul 9
- Sep 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 71 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 2 answers
- 100% 1 answer
- 100% 1 answer
- 8.5/10 Average score from customers who will renew
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