PING
PING (Involt) provides a software platform that helps restaurants and hospitality venues manage and optimize their music and in-venue audio experience, including licensing-compliant playlists and remote control of sound systems across locations. The company serves bars, restaurants, hotels, and similar operators, generating revenue through subscription fees for its music management and control services.
- IT Consulting & Implementation
- Revenue
- $1.2M
- Employees
- 15
- Founded
- 2019
- Headquarters
- Paris, France
What 6 Arbolus experts think of PING
The NPS distribution is notably strong, with 80% of scores at or above 8 and one score at 6. Renewal intent is 100% positive where disclosed, with all respondents in mid and high spend brackets planning to renew. Implementation stage data shows 80% of respondents have worked with PING for over a year, indicating a high degree of stickiness and adoption. The most significant driver is the long-term engagement of high-value customers who express satisfaction through both spend and renewal patterns.Overall Customer Sentiment: Positive
Who reviewed PING
- C-Suite 40% (2)
- Director 40% (2)
- Manager 20% (1)
Employer names and spend open once the report publishes.
Tell us when the PING report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
0 Net Promoter Score, from 6 scored reviews- Promoters 1
- Passives 4
- Detractors 1
Cumulative NPS by month
+0 over 6 months- Mar 8
- Apr 7
- Jun 7
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 22 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 2 answers
- 100% 1 answer
- 7.3/10 Average score from customers who will renew
Top alternatives
Most weighed by PING customers
More in Consulting & Professional Services and Workplace & Productivity
Other companies in both categories with a customer report.
For people who use PING
Do you use PING at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 6 customers of PING have already contributed
Takes a few minutes. Your identity stays anonymous.