POSTSCRIPT
Postscript provides an SMS marketing platform for Shopify merchants, enabling ecommerce brands to build subscriber lists, send targeted text campaigns, and automate customer messaging to drive sales and retention. The company generates revenue through subscription plans and usage-based fees for its software and messaging services.
- Marketing Automation
- E-commerce Platforms & Storefronts
- Customer Data Platform
- Revenue
- $35.0M
- Employees
- 180
- Founded
- 2018
- Headquarters
- Chicago Loop, United States of America
What 6 Arbolus experts think of POSTSCRIPT
6 customers have reviewed POSTSCRIPT so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.
Who reviewed POSTSCRIPT
- C-Suite 50% (3)
- Director 17% (1)
- Manager 33% (2)
Employer names and spend open once the report publishes.
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Sentiment
-33 Net Promoter Score, from 6 scored reviews- Promoters 1
- Passives 2
- Detractors 3
Cumulative NPS by month
+1 over 3 months- May 5
- Sep 6
- Oct 6
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 7 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 67% 3 answers
- 7/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
Top alternatives
Most weighed by POSTSCRIPT customers
More in Marketing & Advertising and Customer Support
Other companies in both categories with a customer report.
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