PERCIPIO
Percipio is a Croatian IT consulting and software development company that designs, builds, and maintains custom business applications and digital solutions for clients in sectors such as finance, telecom, and public services. It provides end-to-end services including requirements analysis, solution architecture, implementation, integration, and ongoing support. The company generates revenue through project-based development engagements and long-term maintenance and consulting contracts.
- IT Consulting & Implementation
- Business Process Management
- Revenue
- $3.5M
- Employees
- 35
- Founded
- 2010
- Headquarters
- Zagreb, Croatia
What 10 Arbolus experts think of PERCIPIO
NPS distribution is skewed positive, with 75% of responses at 8 or above, and one detractor at 6. Renewal intent is high: 62.5% indicate intent to renew, 25% are unsure, and 12.5% do not plan to renew. Stickiness is strong—the majority of reported customers have been live for more than a year, reflecting stable adoption. Key themes are high satisfaction among large spenders, but some uncertainty or dissatisfaction exists in select low/mid spend segments.Overall Customer Sentiment: Positive
Who reviewed PERCIPIO
- C-Suite 67% (7)
- Director 22% (2)
- Manager 11% (1)
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Sentiment
20 Net Promoter Score, from 10 scored reviews- Promoters 3
- Passives 6
- Detractors 1
Cumulative NPS by month
+0 over 6 months- Sep 8
- Jan 8
- Feb 8
- May 8
- Jul 8
- Aug 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 20 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 56%Plan to renew, by seniority
- 33% 6 answers
- 100% 2 answers
- 100% 1 answer
- 8.4/10 Average score from customers who will renew
- 7.3/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
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