Persuit
Persuit is a legal technology company that provides a SaaS platform for enterprises to competitively source, scope, and price legal work from law firms and alternative legal service providers. Its platform standardizes RFPs, matter scoping, and fee arrangements to drive cost transparency and data-driven selection of outside counsel. Persuit generates revenue through subscription and usage-based fees paid by corporate legal departments and other large buyers of legal services.
- Procurement & Sourcing
- Business Intelligence & Dashboards
- Revenue
- $25.0M
- Employees
- 150
- Founded
- 2016
- Headquarters
- New York City, United States of America
What 12 Arbolus experts think of Persuit
The NPS analysis reveals a balanced sentiment with scores predominantly ranging between 7 and 8, suggesting moderate satisfaction among users. Sparse data on renewal intentions implies potential for growth, subject to platform performance consistency. Positive remarks highlight easy usability and robust customer support, contrasting with isolated concerns over price competitiveness. Overall, the sentiment remains positive due to reported operational efficiencies and enhanced legal transparency.
Who reviewed Persuit
- C-Suite 67% (8)
- Director 25% (3)
- Manager 8% (1)
Employer names and spend open in the full report, along with the other 9 customers.
Everything 12 customers told us about Persuit.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
0 Net Promoter Score, from 12 scored reviews- Promoters 1
- Passives 10
- Detractors 1
Cumulative NPS by month
+0 over 6 months- Oct 7
- Nov 7
- Dec 7
- Feb 8
- May 7
- Jun 7
Net Promoter Score across 5 reviews, accumulated up to each month. Category median 0 across 5 companies.
Praised
- Regional Expansion
- Feature Enhancement
- User-Friendly Interface
- Data-Driven Decisions
Criticised
- Competitive Pricing Pressure
- Customer Service Challenges
- Support Limitations
- Pricing Concerns
What customers say
Renewal intent
Plan to renew 22%Plan to renew, by seniority
- 29% 7 answers
- 0% 2 answers
- 8/10 Average score from customers who will renew
- 7.2/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
Top alternatives
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Report
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