swank
Swank Motion Pictures, doing business as Swank, is a non-theatrical film and TV licensing company that secures public performance rights from major studios and distributors and sells licenses to organizations such as colleges, cruise lines, hospitals, public libraries, and other institutions. The company generates revenue by charging fees for public performance licenses and related content services that enable customers to legally exhibit movies and other video content outside traditional cinemas and homes.
- Legal Practice Management
- Revenue
- $120.0M
- Employees
- 350
- Founded
- 1937
- Headquarters
- St. Louis, United States of America
What 8 Arbolus experts think of swank
NPS scores cluster between 7 and 10, indicating generally positive sentiment, with two 10 scores from user personas and the only high spender providing an 8. Renewal intent is mixed: 25% respond 'Yes' to renewal, while the majority are 'Not Sure', pointing to moderate-to-high satisfaction but lingering uncertainty in value realization. Implementation stages suggest a mature usage base—62.5% have used Swank for over one year. Key themes include high satisfaction among long-term, high-value customers, but caution or hesitancy among mid/low spenders.Overall Customer Sentiment: Positive
Who reviewed swank
- C-Suite 88% (7)
- Director 12% (1)
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Sentiment
25 Net Promoter Score, from 8 scored reviews- Promoters 2
- Passives 6
- Detractors 0
Cumulative NPS by month
-1 over 4 months- Sep 9
- Nov 8
- Dec 8
- Jan 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 25 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 25%Plan to renew, by seniority
- 14% 7 answers
- 100% 1 answer
- 9/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
Top alternatives
Most weighed by swank customers
More in Consulting & Professional Services and Legal & Outsourced Services
Other companies in both categories with a customer report.
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