Filmbankmedia

filmbankmedia.com · Londonderry County Borough, United Kingdom

Filmbankmedia is a UK-based content licensing company that provides non-theatrical and educational licenses for films and TV content on behalf of major studios and independent rights holders. It enables businesses, educational institutions, transport operators, and other venues to legally screen and distribute audiovisual content outside traditional cinema and home environments. The company generates revenue through licensing fees and royalties tied to usage and distribution rights.

Revenue
$25.0M
Employees
80
Founded
1986
Headquarters
Londonderry County Borough, United Kingdom

What 15 Arbolus experts think of Filmbankmedia

NPS scores cluster in the 6–8 range for most users and influencers, with some outliers marking very positive sentiment (NPS 10). Renewal intent is generally positive among high spenders and long-term users, though a notable portion (approximately 40%) remains unsure, often due to market dynamics or evolving organizational needs. Stickiness is strong in accounts with established, multi-year relationships. Key feedback themes are compliance trust, ease of use, reliable customer service, and catalogue breadth. Some mention rigid processes and desire for more flexibility. Overall Customer Sentiment: Positive

Who reviewed Filmbankmedia

Total customers 15 12 current · 3 former
Reviews growth +3 in six months
Seniority of respondents
  • C-Suite 87% (13)
  • Manager 13% (2)
Strategy Partner C-Suite NPS 5 Undecided
Executive C-Suite NPS 7 Undecided
Revenue Leader C-Suite NPS 6

Employer names and spend open in the full report, along with the other 12 customers.

Everything 15 customers told us about Filmbankmedia.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

-21 Net Promoter Score, from 14 scored reviews
  • Promoters 2
  • Passives 7
  • Detractors 5

Cumulative NPS by month

-1 over 6 months
  • Oct 8
  • Dec 8
  • Jan 8
  • May 7
  • Jun 7
  • Jul 7

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 2 across 2 companies.

Praised

  • Extensive Catalogue
  • Reliable Coverage and Support
  • Trusted Compliance and Simplicity
  • Expanding Screening Activity

Criticised

  • Risk of Switching for Flexibility
  • Competitive Service Offerings
  • Process Rigidity and Compliance
  • Contract and Feature Flexibility

What customers say

Extensive Catalogue
“The service offers an extensive catalogue of relevant film titles, making it ideal for various events for staff and students.”
Reliable Coverage and Support
“I find Filmbankmedia reliable and suitable for organizations that put a premium on compliance, straightforward administration, and dependable support.”
Trusted Compliance and Simplicity
“I continue using Filmbankmedia for the peace of mind it gives regarding legal compliance and the simplicity of accessing licensed content.”

Renewal intent

Plan to renew 36%
  • Will renew 4
  • Undecided 7
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 44% 9 answers
  • Manager 0% 2 answers
  • 8.3/10 Average score from customers who will renew
  • 7.3/10 Average score from undecided customers

Top alternatives

Most weighed by Filmbankmedia customers

Report

For people who use Filmbankmedia

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