IP Centrum
IP Centrum provides a cloud-based platform for managing intellectual property filings and renewals, enabling IP offices, law firms, and corporate IP departments to collaborate on patent, trademark, and design processes. Its software digitizes workflows, document exchange, and fee payments between applicants, agents, and IP registries. The company generates revenue through subscription and usage-based licensing to professional and governmental IP stakeholders.
- Workflow Automation
- Document Management & E-signature
- Revenue
- $6.5M
- Employees
- 45
- Founded
- 2014
- Headquarters
- Londonderry County Borough, United Kingdom
What 14 Arbolus experts think of IP Centrum
NPS scores are high, with 60% assigning a 9 or above and 30% awarding a perfect 10. Renewal intent is positive for 89% of customers, and 75% are at either 'more than one year' or actively growing their implementation. Slightly reduced sentiment is seen in those offboarding, but this represents a minority. Overall Customer Sentiment: Positive
Who reviewed IP Centrum
- C-Suite 50% (7)
- Director 25% (4)
- Manager 25% (4)
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Sentiment
69 Net Promoter Score, from 13 scored reviews- Promoters 9
- Passives 4
- Detractors 0
Cumulative NPS by month
+0 over 6 months- Nov 9
- Dec 8
- Apr 8
- May 8
- Jun 9
- Jul 9
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 16 across 4 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 91%Plan to renew, by seniority
- 100% 5 answers
- 50% 2 answers
- 100% 2 answers
- 100% 2 answers
- 8.7/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
Top alternatives
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