PitchBook Data
PitchBook Data is a financial data and research provider specializing in private and public capital markets, including venture capital, private equity, and M&A. It offers a subscription-based platform with datasets, analytics, and research reports used by investors, advisors, and corporations to source deals, benchmark performance, and conduct market analysis. The company generates revenue through licenses to its SaaS data platform, custom research, and data feeds.
- Business Intelligence & Dashboards
- Data Integration & ETL
- Revenue
- $650.0M
- Employees
- 3,500
- Founded
- 2007
- Headquarters
- Seattle, United States of America
What 36 Arbolus experts think of PitchBook Data
The NPS is highly positive, with the majority of users scoring PitchBook 8 or above; only a few indicate neutral (5–6) or negative sentiment. Renewal intent is strong among high-spend, long-term customers, while those in pilot stages or with low spend report greater uncertainty. Most users indicate deep platform stickiness after a year of use, citing efficiency and breadth. Qualitative themes focus on data coverage, workflow improvement, and value for money, with minor concerns about cost and regional coverage. Overall Customer Sentiment: Positive
Who reviewed PitchBook Data
- C-Suite 78% (28)
- Director 19% (7)
- Manager 3% (1)
Employer names and spend open in the full report, along with the other 33 customers.
Everything 36 customers told us about PitchBook Data.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
30 Net Promoter Score, from 36 scored reviews- Promoters 16
- Passives 15
- Detractors 5
Cumulative NPS by month
-1 over 6 months- Apr 9
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 30 across 1 companies.
Praised
- Better Integration and Automation
- AI-Driven Enhancements
- Broader Private Company Coverage
- Intuitive User Experience
Criticised
- AI-Enabled Competitive Platforms
- Competitive Pricing Pressure
- Data Quality and Update Gaps
- Incomplete Private Fund Data
What customers say
Renewal intent
Plan to renew 45%Plan to renew, by seniority
- 56% 9 answers
- 0% 2 answers
- 9.2/10 Average score from customers who will renew
- 6/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
Report
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